Paper, White Paper
2008
Abstract
Web 2.0 can be viewed as both a threat and opportunity to communications service providers. Increasingly, new entrant Web 2.0 companies are more nimble in delivering new types of communication services that over time can force service providers into being just commodity network providers. Still, service providers have core strengths that can be leveraged to take advantage of the opportunities enable by Web 2.0 and participate fully in this new value chain. While it would be difficult for communications service providers to completely transform themselves into Web 2.0 companies, they can selectively emulate some of the best practices of these companies and adopt Web 2.0 technologies in order to create more value and drive new revenue opportunities. This white paper is intended to provide service providers with IBM’s point of view on how applying the value of Web 2.0 concepts and technology can help them to transform their traditional telecom business models and approaches to service delivery. While Web 2.0 for Telecom is gaining momentum, there is still time for those service providers who quickly and effectively embrace the power of Web 2.0 to apply it both internally and externally to their competitive advantage.
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Related Tags
1005573GPP, 1070813rd Generation Mobile Network, 106934API, 100849Application Server, 101592ARPU, 122669BSS, 125147Business Models, 125142Convergent Charging, 104036Data Services, 101414GSM, 104719Information Provider, 101103Information Technology, 100903Intelligent Network, 100968Intelligent Peripheral, 107047Internet Protocol, 106955IPTV, 107052MMS, 106961Mobile Content, 107089NGN, 106972OSS, 125264SDP 2.0, 122755Service Delivery, 125353Service Management, 101708Service Provider, 107066SIP, 106118SMS, 107062SOA, 126792Voice Services, 107093VoIP, 107075Web ServicesRelated Content
Published by: The Moriana Group. First posted: 08 Dec 2009. Last edited: 08 Dec 2009.
